Complaint Point streamlines your support workflow with automated updates, real‑time statuses, and transparent timelines.
Everything you need to collect, organize, and resolve complaints with clarity.
Guided form with categories, attachments, and SLA hints to reduce back‑and‑forth.
Check status, assignee, and ETA at any time with secure tracking IDs.
Data protection best practices, role‑based access, and audit trails.
Email, web, and WhatsApp intake with unified queue and SLAs.
From submission to resolution, everyone stays aligned.
Dynamic fields reduce ambiguity and speed up triage.
Email & SMS alerts at key milestones (opt‑in).
Encryption at rest and in transit.
Clear ETAs to set expectations and measure performance.
Transparent, fast, and dependable support.
“Filed in minutes. Got timely updates and a clear resolution.”
“The tracking page kept everyone aligned. No more guessing.”
“Simple, secure, and fast. Exactly what we needed.”
Start free. Upgrade when you scale.
For individuals and small teams testing the waters.
For growing teams that need SLAs and automation.
For larger teams needing security & custom workflows.
Quick answers to common queries.